- Level
- confirmed
- Worst impact
- Major outage
- Components
- Platform, Automations
- Regions
- us
- Down Index
- 42of 100
What to do
Check whether you use monday.com Platform, Automations in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 38m it lasted.
Anything that failed between 2026-02-16 14:10 UTC and 2026-02-16 14:49 UTC may need a replay.Subscribe to monday.com's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=monday works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from monday.com 5
- investigating
We are currently investigating reports of connectivity and loading issues across the platform. Our team is working to resolve this promptly.
provider
- identified
Our team has identified the root cause of the issue and is working to resume regular service usage. We will continue to provide updates on their progress
provider
- monitoring
A fix has been implemented, and we are monitoring results to restore full system stability. Automations may still be delayed.
provider
- resolved
The platform is now back to regular service. Please refresh your browser to access the platform. Thank you for your patience
provider
- postmortem
**What Happened:** On February 16th \(09:04 AM EST\), our US customers experienced a 28-minute system downtime due to an application-level bug. **What caused it:** A recent code change in the billing subsystem responsible for updating account plans introduced an edge-case bug that dramatically increased platform load, which caused system downtime. **How we responded:** Our monitoring system promptly identified the issue, triggering an immediate response from our engineering team. By activating failover mechanisms, reverting the problematic code change, and blocking the affected endpoint, we restored normal service by 09:32 AM EST. **What we're doing to prevent recurrence:** To enhance system resilience, we are implementing database optimizations, additional guardrails, and limits to prevent load spikes on the platform. It also includes strengthening our error detection and recovery processes. We sincerely apologize for any disruption this caused to your workflow. Thank you for your understanding as we work to continuously improve our platform's reliability. Your team at [monday.com](http://monday.com)
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-60747e62cd
Is monday.com still down?
No, this incident was resolved 2026-02-16 14:49 UTC. For monday.com's live state, see https://down.guide/monday.
How long did it last?
38m, from 2026-02-16 14:10 UTC to 2026-02-16 14:49 UTC, by the times monday.com posted.
What was affected?
monday.com named Platform, Automations in us.
What caused it?
monday.com hasn't published a root cause. If it does, it shows here.
Where does this come from?
monday.com's official status page, https://status.monday.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.