# Issues with platform latency

- Provider: [monday.com](https://down.guide/monday)
- Level: confirmed
- Impact: Partial outage
- lasted 2h 57m
- started 2026-07-13 14:37 UTC
- Platform, Platform, Dashboards +3
- id: DWN-da491dc353
- Official page: https://stspg.io/bs1fwfwb8p0r

## Updates from monday.com
### 2026-07-13 14:37 UTC: identified
Our team has identified the root cause of the issue and is working to resume regular service usage. We will continue to provide updates on their progress.

### 2026-07-13 14:39 UTC: investigating
We are currently experiencing platform latency issues/not loading affecting some services, including Boards, Dashboards, Columns, Docs, Automations, My Work, Templates, AI features, Vibe, formula builder, and Campaigns. Our team is actively investigating the issue and working to restore full service as quickly as possible. We appreciate your patience and understanding.

### 2026-07-13 17:04 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-07-13 17:34 UTC: resolved
This incident has been resolved.

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