# Delays in Atlas cluster management operations

- Provider: [MongoDB Atlas](https://down.guide/mongodb-atlas)
- Level: confirmed
- Impact: Operational
- lasted 2h 10m
- started 2026-09-30 18:51 UTC
- MongoDB Cloud
- id: DWN-0613f31a12
- Official page: https://stspg.io/b38cxtxqxdlt

## Updates from MongoDB Atlas
### 2026-09-30 18:51 UTC: investigating
We are investigating an issue with Atlas metrics ingestion that may delay cluster management operations, including cluster creation and modification.

### 2026-09-30 19:01 UTC: identified
We've identified an issue with metric ingestion that is causing delays to Atlas Cluster management operations for some customers. Clusters may also appear degraded in the Atlas UI while metrics ingestion is delayed; however, the cluster health is unaffected.

### 2026-09-30 19:26 UTC: monitoring
The team has implemented a fix and latency of Atlas Cluster management operations are returning to normal. Clusters that incorrectly appeared as degraded in the Atlas UI are also beginning to correctly update their status.

### 2026-09-30 21:02 UTC: resolved
This incident has been resolved.

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