# Atlas Backup Export Jobs Degraded Performance

- Provider: [MongoDB Atlas](https://down.guide/mongodb-atlas)
- Level: confirmed
- Impact: Degraded
- lasted 23h 7m
- started 2026-05-06 21:48 UTC
- MongoDB Cloud, MongoDB Atlas for Government
- id: DWN-3530af5a44
- Official page: https://stspg.io/k8frc31v1800

## Updates from MongoDB Atlas
### 2026-05-06 21:48 UTC: identified
Identified - We have identified an issue causing failures for a subset of Atlas backup export jobs. We are actively working on a fix. Your cluster health and data are unaffected. We will provide another update by May 7 01:30 UTC

### 2026-05-07 01:20 UTC: identified
We are continuing to work on the fix for this issue. We will have another update by May 7 16:00 UTC.

### 2026-05-07 20:02 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-05-07 20:55 UTC: resolved
This incident has been resolved.

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