# VoyageAI elevated errors

- Provider: [MongoDB Atlas](https://down.guide/mongodb-atlas)
- Level: confirmed
- Impact: Partial outage
- lasted 11m
- started 2026-07-27 23:37 UTC
- VoyageAI Embedding and Reranking Models
- id: DWN-381cc2f7c4
- Official page: https://stspg.io/3jdp09pjhycy

## Updates from MongoDB Atlas
### 2026-07-27 23:37 UTC: investigating
All VoyageAI models are experiencing elevated errors. We are investigating the issue.

### 2026-07-27 23:47 UTC: investigating
We have fully recovered as of 16:41 PST.

### 2026-07-27 23:48 UTC: resolved
This incident has been resolved.

From the builder: does your app depend on MongoDB Atlas? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=mongodb-atlas) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention MongoDB Atlas.

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