# Partial outage in Azure West Europe

- Provider: [MongoDB Atlas](https://down.guide/mongodb-atlas)
- Level: confirmed
- Impact: Operational
- lasted 1d 23h
- started 2026-05-03 17:33 UTC
- MongoDB Cloud
- eu
- id: DWN-bb6aa7c99b
- Official page: https://stspg.io/vb4bprknl7vn

## Updates from MongoDB Atlas
### 2026-05-03 17:33 UTC: investigating
We are observing widespread issues in in Azure West Europe. Customers may see nodes reporting as "down" and delayed cluster modifications for Azure clusters in West Europe. There are three total AZs in Azure West Europe, and primary failover will be handled by MongoDB.

### 2026-05-03 20:19 UTC: monitoring
We're starting to see instances recover. We will continue to monitor the region's status in Azure and ensure Atlas takes any available steps to maintain cluster health.

### 2026-05-05 17:28 UTC: resolved
We are no longer observing these issues in Azure West Europe. Atlas Clusters in the region should be healthy and fully operational.

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