# MongoDB Atlas incident history

- **MongoDB Atlas**: [GCP Availability Zone europe-west2-b connectivity issues](https://down.guide/mongodb-atlas/DWN-12c0b7f8d5) (Degraded; lasted 12h 36m; started 2026-10-20 07:32 UTC; MongoDB Cloud; eu, europe-west2)
- **MongoDB Atlas**: [Issue impacting Atlas Search availability on certain clusters](https://down.guide/mongodb-atlas/DWN-e96cded135) (Partial outage; lasted 1h 48m; started 2026-10-09 16:29 UTC; MongoDB Atlas Search)
- **MongoDB Atlas**: [Admin Admin API: Intermittent Increase in 5xx errors](https://down.guide/mongodb-atlas/DWN-32543f2aa7) (Degraded; lasted 2h 35m; started 2026-10-09 13:11 UTC; MongoDB Cloud)
- **MongoDB Atlas**: [MongoDB Charts: Infinite login loop when creating new Charts projects](https://down.guide/mongodb-atlas/DWN-aba876bd6a) (Degraded; lasted 5h; started 2026-10-02 00:01 UTC; MongoDB Charts)
- **MongoDB Atlas**: [Trigger processing may be delayed globally](https://down.guide/mongodb-atlas/DWN-72d5f78a41) (Partial outage; lasted 5h 13m; started 2026-10-01 15:41 UTC; MongoDB Atlas App Services and Device Sync)
- **MongoDB Atlas**: [Delays in Atlas cluster management operations](https://down.guide/mongodb-atlas/DWN-0613f31a12) (Degraded; lasted 2h 10m; started 2026-09-30 18:51 UTC; MongoDB Cloud)
- **MongoDB Atlas**: [Support Portal Outage](https://down.guide/mongodb-atlas/DWN-5d331151d0) (Partial outage; lasted 6h 25m; started 2026-09-16 09:06 UTC; MongoDB Support Portal; us)
- **MongoDB Atlas**: [Atlas is experiencing issues with issuing certificates from Lets Encrypt](https://down.guide/mongodb-atlas/DWN-dd2b433941) (Degraded; lasted 2h 23m; started 2026-09-11 01:28 UTC; MongoDB Cloud, MongoDB Atlas for Government)
- **MongoDB Atlas**: [Impaired Cluster operations in AWS me-central-1 and AWS me-south-1](https://down.guide/mongodb-atlas/DWN-e0fc56d995) (Partial outage; lasted 3m; started 2026-09-03 16:44 UTC; MongoDB Cloud; me-central-1, me-south-1)
- **MongoDB Atlas**: [MongoDB Atlas Log Integration service degraded](https://down.guide/mongodb-atlas/DWN-d8b3f807f0) (Degraded; lasted 0m; started 2026-08-28 18:34 UTC)
- **MongoDB Atlas**: [Issues rotating certificates for projects containing only Atlas Free and Flex clusters](https://down.guide/mongodb-atlas/DWN-714b56ff2a) (Degraded; lasted 1d 1h; started 2026-08-19 20:45 UTC; MongoDB Cloud)
- **MongoDB Atlas**: [Atlas UI and API Periodic Unavailability](https://down.guide/mongodb-atlas/DWN-97a79d45f4) (Degraded; lasted 1h 6m; started 2026-08-18 14:10 UTC; MongoDB Cloud)
- **MongoDB Atlas**: [GCP capacity constraints affecting Atlas deployments](https://down.guide/mongodb-atlas/DWN-035daa7a4b) (Partial outage; lasted 6h 57m; started 2026-08-05 05:17 UTC; MongoDB Cloud; apac, au, eu, us)
- **MongoDB Atlas**: [Elevated errors on VoyageAI APIs](https://down.guide/mongodb-atlas/DWN-b2a18f7547) (Partial outage; lasted 2h 31m; started 2026-08-03 18:47 UTC; VoyageAI Embedding and Reranking Models)
- **MongoDB Atlas**: [Delayed cluster configuration affecting free and flex users](https://down.guide/mongodb-atlas/DWN-a1e0d1863f) (Degraded; lasted 42m; started 2026-07-29 18:55 UTC; MongoDB Cloud)
- **MongoDB Atlas**: [Atlas Stream Processing errors in Azure West Europe](https://down.guide/mongodb-atlas/DWN-03883f23ee) (Degraded; lasted 4h 35m; started 2026-07-29 18:11 UTC; MongoDB Atlas Stream Processing; eu)
- **MongoDB Atlas**: [VoyageAI elevated errors](https://down.guide/mongodb-atlas/DWN-381cc2f7c4) (Partial outage; lasted 11m; started 2026-07-27 23:37 UTC; VoyageAI Embedding and Reranking Models)
- **MongoDB Atlas**: [Cluster connectivity issues in Azure westus](https://down.guide/mongodb-atlas/DWN-a2aa867199) (Partial outage; lasted 4h 7m; started 2026-07-23 16:21 UTC; MongoDB Cloud; us)
- **MongoDB Atlas**: [MongoDB Atlas and Atlas for Government: New AWS Backup and AWS Data Transfer costs will be unavailable between July 17 and 20](https://down.guide/mongodb-atlas/DWN-12fed4b6ad) (Degraded; lasted 3d 20h; started 2026-07-17 16:14 UTC; MongoDB Cloud, MongoDB Atlas for Government)
- **MongoDB Atlas**: [Atlas Stream Processing is experiencing issues in Azure - West Europe](https://down.guide/mongodb-atlas/DWN-653a25407e) (Degraded; lasted 2h 7m; started 2026-07-09 23:03 UTC; MongoDB Atlas Stream Processing; eu)
- **MongoDB Atlas**: [Atlas is experiencing issues with issuing certificates from Lets Encrypt](https://down.guide/mongodb-atlas/DWN-e46c2d142a) (Degraded; lasted 19h 19m; started 2026-07-09 19:37 UTC; MongoDB Cloud)
- **MongoDB Atlas**: [Atlas Data Federation and Online Archive cloud-provider IAM authentication error](https://down.guide/mongodb-atlas/DWN-df41aac0bd) (Degraded; lasted 43m; started 2026-07-09 10:23 UTC; MongoDB Atlas Data Federation and Online Archive)
- **MongoDB Atlas**: [Impaired Cluster Operations due to Lets Encrypt Service Degradation](https://down.guide/mongodb-atlas/DWN-2374ff65f3) (Degraded; lasted 27m; started 2026-07-02 23:09 UTC; MongoDB Cloud, MongoDB Atlas for Government)
- **MongoDB Atlas**: [Impaired Cluster Operations due to Lets Encrypt Outage](https://down.guide/mongodb-atlas/DWN-b050332fc0) (Degraded; lasted 1h 32m; started 2026-07-02 19:34 UTC; MongoDB Cloud, MongoDB Atlas for Government)
- **MongoDB Atlas**: [AWS cluster backup and restore operations are failing](https://down.guide/mongodb-atlas/DWN-8a5e7ad902) (Degraded; lasted 23m; started 2026-07-02 10:45 UTC; MongoDB Cloud)
- **MongoDB Atlas**: [MongoDB Atlas: Atlas UI loading issues](https://down.guide/mongodb-atlas/DWN-ee5af96ac5) (Degraded; lasted 0m; started 2026-06-25 10:16 UTC; MongoDB Cloud)
- **MongoDB Atlas**: [Increased error rate creating and managing Search and Vector Search indexes](https://down.guide/mongodb-atlas/DWN-653f717809) (Degraded; lasted 2h 7m; started 2026-06-04 15:33 UTC; MongoDB Atlas Search)
- **MongoDB Atlas**: [Investigating connection issues to ADFA in GCP](https://down.guide/mongodb-atlas/DWN-01959e6580) (Partial outage; lasted 1h 11m; started 2026-06-02 23:00 UTC; MongoDB Atlas Data Federation and Online Archive; eu)
- **MongoDB Atlas**: [Metrics may fail to send to DataDog Gov integrations](https://down.guide/mongodb-atlas/DWN-c06aa08213) (Degraded; lasted 1h 13m; started 2026-05-28 22:02 UTC; MongoDB Atlas for Government)
- **MongoDB Atlas**: [Authentication failures when running search queries for some clusters](https://down.guide/mongodb-atlas/DWN-b3e38cffad) (Degraded; lasted 6h 18m; started 2026-05-23 19:48 UTC; MongoDB Cloud, MongoDB Atlas Search)
- **MongoDB Atlas**: [\[Atlas for Government\] Data plane node logs unavailable for last 6 days](https://down.guide/mongodb-atlas/DWN-448b31242b) (Degraded; lasted 1h 45m; started 2026-05-22 20:32 UTC; MongoDB Atlas for Government)
- **MongoDB Atlas**: [Impaired Cluster Operations due to Lets Encrypt Outage](https://down.guide/mongodb-atlas/DWN-3a8739d25a) (Degraded; lasted 2h 33m; started 2026-05-08 19:33 UTC; MongoDB Cloud, MongoDB Atlas for Government)
- **MongoDB Atlas**: [AWS Availability Zone use1-az4 in US-EAST-1 Region is Impaired](https://down.guide/mongodb-atlas/DWN-a837fd1b32) (Degraded; lasted 1d 12h; started 2026-05-08 02:24 UTC; MongoDB Cloud; us, us-east-1)
- **MongoDB Atlas**: [AWS Cluster DNS Changes Degraded Performance](https://down.guide/mongodb-atlas/DWN-8c6a69fefd) (Partial outage; lasted 6h 58m; started 2026-05-07 15:17 UTC; MongoDB Atlas for Government)
- **MongoDB Atlas**: [Atlas Backup Export Jobs Degraded Performance](https://down.guide/mongodb-atlas/DWN-3530af5a44) (Degraded; lasted 23h 7m; started 2026-05-06 21:48 UTC; MongoDB Cloud, MongoDB Atlas for Government)
- **MongoDB Atlas**: [Partial outage in Azure West Europe](https://down.guide/mongodb-atlas/DWN-bb6aa7c99b) (Degraded; lasted 1d 23h; started 2026-05-03 17:33 UTC; MongoDB Cloud; eu)
- **MongoDB Atlas**: [Increase in Billing for Backup Usage](https://down.guide/mongodb-atlas/DWN-f25fa05030) (Partial outage; lasted 3h 33m; started 2026-04-27 17:16 UTC; MongoDB Cloud; us)
- **MongoDB Atlas**: [MongoDB Atlas BI Connector: Connections and queries fail](https://down.guide/mongodb-atlas/DWN-c0d2775e36) (Partial outage; lasted 3d 20h; started 2026-04-17 17:03 UTC; MongoDB Atlas for Government)
- **MongoDB Atlas**: [Atlas Charts users unable to login](https://down.guide/mongodb-atlas/DWN-d57363d631) (Degraded; lasted 0m; started 2026-04-01 12:55 UTC; MongoDB Charts)
- **MongoDB Atlas**: [Delays in cluster creation and adding new cluster nodes in Azure East US 2 region](https://down.guide/mongodb-atlas/DWN-1bda90cb9a) (Degraded; lasted 1h 23m; started 2026-03-30 21:47 UTC; MongoDB Cloud; us)
- **MongoDB Atlas**: [Intermittent 503 Errors on Atlas Admin API and Automation Tooling](https://down.guide/mongodb-atlas/DWN-28a8f7d328) (Partial outage; lasted 1d 15h; started 2026-03-25 21:31 UTC; MongoDB Cloud)
- **MongoDB Atlas**: [Issue querying Azure blob storage containers in Atlas Data Federation](https://down.guide/mongodb-atlas/DWN-1757225c89) (Partial outage; lasted 1h 9m; started 2026-03-19 18:11 UTC; MongoDB Atlas Data Federation and Online Archive)
- **MongoDB Atlas**: [MongoDB Atlas: Clusters page failing to load](https://down.guide/mongodb-atlas/DWN-91f25abbb6) (Partial outage; lasted 45m; started 2026-03-19 14:42 UTC; MongoDB Cloud)
- **MongoDB Atlas**: [MongoDB Atlas for Government: SSO login failures for some users](https://down.guide/mongodb-atlas/DWN-9837aeb9e1) (Degraded; lasted 12d 20h; started 2026-03-19 00:24 UTC; MongoDB Atlas for Government)
- **MongoDB Atlas**: [Issue affecting stream processing within the AWS US-EAST-1 region](https://down.guide/mongodb-atlas/DWN-62fed48be2) (Degraded; lasted 0m; started 2026-03-11 20:10 UTC; MongoDB Atlas Stream Processing; us, us-east-1)
- **MongoDB Atlas**: [MongoDB Atlas Admin API: Temporary failures for tools using older API versions](https://down.guide/mongodb-atlas/DWN-8e7bec881e) (Degraded; lasted 0m; started 2026-03-11 10:00 UTC)
- **MongoDB Atlas**: [Atlas Clusters Snapshot Failures](https://down.guide/mongodb-atlas/DWN-a2cbf35d62) (Partial outage; lasted 3h 11m; started 2026-03-10 23:18 UTC; MongoDB Cloud)
- **MongoDB Atlas**: [MongoDB Atlas: Email notifications may be failing](https://down.guide/mongodb-atlas/DWN-5211dec3f1) (Partial outage; lasted 39m; started 2026-03-02 15:50 UTC; MongoDB Cloud)
- **MongoDB Atlas**: [Impaired Cluster Operations – AWS me-central-1 (United Arab Emirates)  and AWS me-south-1 (Bahrain)](https://down.guide/mongodb-atlas/DWN-0deb831fb5) (Partial outage; lasted 185d 21h; started 2026-03-01 19:30 UTC; MongoDB Cloud; apac, eu, me, me-central-1)
- **MongoDB Atlas**: [MongoDB App Services: Connectivity issues](https://down.guide/mongodb-atlas/DWN-4eb6c7da07) (Partial outage; lasted 1d 7h; started 2026-02-28 19:53 UTC; MongoDB Atlas App Services and Device Sync)

[Back to MongoDB Atlas](https://down.guide/mongodb-atlas)

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).