Moralis: Intermittent Web3 API timeouts

What to do

Check whether you use Moralis Ethereum, BSC. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 5d 16h it lasted.
Anything that failed between 2026-09-01 15:16 UTC and 2026-09-07 07:51 UTC may need a replay.
Subscribe to Moralis's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=moralis works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

degradedSep 1, 2026, 3:16 PM UTC
We are experiencing issues with some of our internal services, which may cause intermittent timeouts in the Web3 API. Our team is investigating and working to restore normal performance.
provider
degradedSep 2, 2026, 12:05 PM UTC
We have confirmed that issues affecting a third-party service are contributing to intermittent timeouts on some Web3 API requests. Performance improved earlier today, but the issue has since recurred. We are working with the provider and pursuing additional mitigations while closely monitoring service health.
provider
resolvedSep 7, 2026, 7:51 AM UTC
The service has remained stable over the past few days. This incident is now resolved.
provider

Reports count in aggregate; nothing about you is shown.

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is Moralis still down?

No, this incident was resolved 2026-09-07 07:51 UTC. For Moralis's live state, see https://down.guide/moralis.

How long did it last?

5d 16h, from 2026-09-01 15:16 UTC to 2026-09-07 07:51 UTC, by the times Moralis posted.

What was affected?

Moralis named Ethereum, BSC.

What caused it?

Moralis hasn't published a root cause. If it does, it shows here.

Where does this come from?

Moralis's official status page, https://status.moralis.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.