# Intermittent Web3 API timeouts

- Provider: [Moralis](https://down.guide/moralis)
- Level: confirmed
- Impact: Degraded
- lasted 5d 16h
- started 2026-09-01 15:16 UTC
- Ethereum, BSC
- id: DWN-77bbf5218a
- Official page: https://status.moralis.io/incidents/1045387

## Updates from Moralis
### 2026-09-01 15:16 UTC: degraded
We are experiencing issues with some of our internal services, which may cause intermittent timeouts in the Web3 API. Our team is investigating and working to restore normal performance.

### 2026-09-02 12:05 UTC: degraded
We have confirmed that issues affecting a third-party service are contributing to intermittent timeouts on some Web3 API requests. Performance improved earlier today, but the issue has since recurred. We are working with the provider and pursuing additional mitigations while closely monitoring service health.

### 2026-09-07 07:51 UTC: resolved
The service has remained stable over the past few days. This incident is now resolved.

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