# Users are unable to sign In to Mural

- Provider: [Mural](https://down.guide/mural)
- Level: confirmed
- Impact: Major outage
- lasted 46m
- started 2023-12-04 23:34 UTC
- Authentication
- id: DWN-339245e039
- Official page: https://stspg.io/5p2v0cgmstfj

## Updates from Mural
### 2023-12-04 23:34 UTC: investigating
Users are currently unable to sign in to Mural. We know this is a major service disruption for everyone. We're investigating the issue and will restore regular service ASAP.
Please check our status page for the most up-to-date info 👉 status.mural.co/

### 2023-12-04 23:42 UTC: monitoring
User are able to log in to Mural and full service has been restored. We are currently monitoring system stability and will update this message as soon as additional details become available.

### 2023-12-05 00:21 UTC: resolved
Full service has been restored and this incident is now resolved.
We apologize for the inconvenience this interruption caused, and will be conducting a full review to avoid a repeat in the future.

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