# MURAL Connectivity Issue - MURAL and murals are slow to load

- Provider: [Mural](https://down.guide/mural)
- Level: confirmed
- Impact: Partial outage
- lasted 55m
- started 2021-12-15 16:31 UTC
- Authentication, Realtime collaboration
- id: DWN-4d53da71e7
- Official page: https://stspg.io/c4pyxmdvzszt

## Updates from Mural
### 2021-12-15 16:31 UTC: investigating
Some users are currently experiencing issues with logging in to MURAL. Additionally, some murals are not loading or taking longer than usual to load. We're investigating the issue and will restore regular service as quickly as possible. We apologize for the inconvenience.
Please check our status page for the most up-to-date info: status.mural.co/

### 2021-12-15 16:42 UTC: identified
The issue has been identified and a fix is being implemented.

### 2021-12-15 16:57 UTC: monitoring
Our provider has confirmed the connectivity issue is resolved. We are seeing some services begin recovering and continuing to monitor all services for a full recovery.

### 2021-12-15 17:26 UTC: resolved
This incident has been resolved.

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