# Some icons will not appear when added to a mural

- Provider: [Mural](https://down.guide/mural)
- Level: confirmed
- Impact: Degraded
- lasted 12h 20m
- started 2023-10-13 10:56 UTC
- Canvas
- id: DWN-cf4e1a9481
- Official page: https://stspg.io/q4s0sq42pzrj

## Updates from Mural
### 2023-10-13 10:56 UTC: investigating
When some icons are added to a mural, they appear transparent and will not display. This does not apply to all icons in the library. We are investigating and will restore regular service as soon as possible.

### 2023-10-13 11:59 UTC: identified
We've applied a temporary fix for the problem and icons are now working again.

### 2023-10-13 13:12 UTC: identified
We are continuing to work on a fix for this issue.

### 2023-10-13 13:13 UTC: identified
We are continuing to work on a fix for this issue.

### 2023-10-13 23:16 UTC: resolved
This incident has been resolved.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).