# Mural incident history

- **Mural**: [Authentication Error for some SAML SSO users](https://down.guide/mural/DWN-3d8effbc5b) (Partial outage; lasted 36m; started 2026-08-04 21:01 UTC; Authentication)
- **Mural**: [Some users are unable to sign in to Mural](https://down.guide/mural/DWN-c14c8db601) (Degraded; lasted 3h 2m; started 2026-04-17 16:13 UTC; Authentication)
- **Mural**: [Mural Collaboration Issue - murals not loading](https://down.guide/mural/DWN-cc85437a0b) (Partial outage; lasted 1h; started 2026-03-26 13:24 UTC; Realtime collaboration)
- **Mural**: [Some users are receiving an "Offline" message when working in Mural](https://down.guide/mural/DWN-980d9b9957) (Partial outage; lasted 2h 1m; started 2025-11-25 10:04 UTC; Authentication)
- **Mural**: [Users are unable to sign in to Mural](https://down.guide/mural/DWN-06bd8728eb) (Major outage; lasted 7h 16m; started 2025-10-29 16:13 UTC; Authentication, Billing, Canvas +6)
- **Mural**: [Mural website service interruption - login still available under app.mural.co](https://down.guide/mural/DWN-65a2b8e0f2) (Partial outage; lasted 2h 45m; started 2025-10-20 15:45 UTC; Website)

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