# Mux Data Pipeline Latency for EU Customers

- Provider: [Mux](https://down.guide/mux)
- Level: confirmed
- Impact: Degraded
- lasted 1h 28m
- started 2026-04-28 16:05 UTC
- Mux Data - Data Collection
- eu
- id: DWN-1b03c62bf0
- Official page: https://stspg.io/cxdfh9zh81q6

## Updates from Mux
### 2026-04-28 16:05 UTC: investigating
We are seeing some latency in both Monitoring and Historical views starting 15:53 UTC for EU customers and are currently investigating

### 2026-04-28 16:22 UTC: monitoring
We are monitoring for additional latency. EU saw elevated latency 15:50 UTC to 16:04 UTC. Monitoring data was inaccurate during that window and views were delayed. No data was lost.

### 2026-04-28 17:33 UTC: resolved
This incident has been resolved.

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