# Delays in some video processing tasks

- Provider: [Mux](https://down.guide/mux)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 17m
- started 2026-11-03 02:14 UTC
- Mux Video - VOD
- id: DWN-3879595cc2
- Official page: https://stspg.io/k48kvzt59yxv

## Root cause
> We have identified the cause and are remediating; delayed tasks will complete automatically and no action is needed.

[Postmortem](https://stspg.io/k48kvzt59yxv)

## Updates from Mux
### 2026-11-03 02:14 UTC: identified
We are experiencing delays in some background video processing tasks. Video playback, live streaming, and new uploads are not affected. We have identified the cause and are remediating; delayed tasks will complete automatically and no action is needed.

### 2026-11-03 02:55 UTC: monitoring
A fix has been implemented and we are monitoring.

### 2026-11-03 03:31 UTC: resolved
This incident has been resolved.

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