# RTMP and SRT live streams disconnection

- Provider: [Mux](https://down.guide/mux)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 10m
- started 2026-11-04 18:10 UTC
- Mux Video - Live
- id: DWN-4091e06840
- Official page: https://stspg.io/cqmj9bcs4g69

## Updates from Mux
### 2026-11-04 18:10 UTC: identified
We have experienced a small number of RTMP and SRT live streams disconnecting; most reconnected automatically within minutes. We have identified the likely cause and are working on a fix to prevent recurrence.

### 2026-11-04 19:09 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-11-04 19:21 UTC: resolved
This incident has been resolved.

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