# Increased error in Video Live and VOD

- Provider: [Mux](https://down.guide/mux)
- Level: confirmed
- Impact: Partial outage
- lasted 3h 3m
- started 2026-06-18 10:16 UTC
- Mux Video - VOD, Mux Video - Live
- eu
- id: DWN-6051e87369
- Official page: https://stspg.io/vvmwvblv9395

## Updates from Mux
### 2026-06-18 10:16 UTC: investigating
We are experiencing increased errors with delivery across Live and VOD in Europe regions  and are actively investigating.

### 2026-06-18 10:57 UTC: identified
We've identified an issue with a CDN provider in the impacted regions. We are seeing recovery, and continuing to monitor.

### 2026-06-18 11:31 UTC: monitoring
Video delivery for Live and VOD in the impacted region has returned to normal operations.  The impacted time frame was 9:30 - 10:30 UTC.  We are continuing to monitor.

### 2026-06-18 13:18 UTC: resolved
This incident has been resolved.

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