# Increase in error rates for image delivery

- Provider: [Mux](https://down.guide/mux)
- Level: confirmed
- Impact: Degraded
- lasted 3h 42m
- started 2025-11-20 17:44 UTC
- Mux Video - VOD, Mux Video - Live
- id: DWN-6c4272059f
- Official page: https://stspg.io/42cc8h2bkgp2

## Updates from Mux
### 2025-11-20 17:44 UTC: identified
The team have identified an issue causing an increase in error rates for image delivery, and are working on a fix.

### 2025-11-20 18:54 UTC: identified
The team is currently deploying a fix for this issue.

### 2025-11-20 21:26 UTC: resolved
This incident has been resolved.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).