# Ingest delays for some assets

- Provider: [Mux](https://down.guide/mux)
- Level: confirmed
- Impact: Degraded
- lasted 6h 30m
- started 2026-04-21 17:36 UTC
- Mux Video - VOD, Mux Video - Live
- id: DWN-8e9c51c87d
- Official page: https://stspg.io/9z1psggvsnkc

## Updates from Mux
### 2026-04-21 17:36 UTC: investigating
We are investigating an issue causing delays in processing for some assets.

### 2026-04-21 17:52 UTC: investigating
We are investigating an issue causing delays in processing for some assets.
Additionally, the generation of static renditions, masters, and captions may be delayed.

### 2026-04-21 18:14 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-04-21 18:20 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-04-22 00:06 UTC: resolved
This incident has been resolved.

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