# Elevated errors going live

- Provider: [Mux](https://down.guide/mux)
- Level: confirmed
- Impact: Degraded
- lasted 2h 16m
- started 2025-12-02 18:50 UTC
- Mux Video - Live
- id: DWN-c781ed28be
- Official page: https://stspg.io/36gwkn15z9k0

## Updates from Mux
### 2025-12-02 18:50 UTC: identified
Starting around 18:17:00 UTC on December 2nd, we noticed elevated error rates for people attempting to start new live streams.
Our team has identified the issue and are working on a resolution.

### 2025-12-02 18:59 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-12-02 21:06 UTC: resolved
This incident has been resolved.

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