# Mux Data Monitoring Latency and Data Loss

- Provider: [Mux](https://down.guide/mux)
- Level: confirmed
- Impact: Degraded
- lasted 1h 26m
- started 2025-10-07 20:47 UTC
- Mux Dashboard, Mux Data - Data Collection
- id: DWN-e45caae9e2
- Official page: https://stspg.io/1mh78f6cvf39

## Updates from Mux
### 2025-10-07 20:47 UTC: identified
We are seeing latency for some customers between 20:26-20:40 UTC

### 2025-10-07 20:53 UTC: identified
In addition to latency monitoring latency, We have identified some potential loss of view data for customers between 20:30:00 - 20:44:00 UTC

### 2025-10-07 21:03 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-10-07 22:13 UTC: resolved
This incident has been resolved.

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