Issue with starting computes in us-east-1

What to do

• Check whether you use Neon in us, us-east-1. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

  Anything that failed between 2026-08-10 15:02 UTC and 2026-08-10 15:02 UTC may need a replay.

• Subscribe to Neon's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=neon works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Neon 1

1. resolvedAug 10, 2026, 3:02 PM UTC

   August 10, 2026 2:53PM UTC Investigating - Starting at approximately 14:30 UTC August 10, 2026, a subset of customers in us-east-1 region may experienced an unavailability and blocked compute suspension. Startup of new computes and scale from zero are not affected. We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant. August 10, 2026 3:02PM UTC Resolved - Between 14:30 UTC and 14:57 UTC on August 10, 2026, a subset of customers in us-east-1 region may have experienced an unavailability and blocked compute suspension. Startup of new computes and scale from zero was not affected. The issue has been fully resolved, and all services are operating normally. We apologize for any inconvenience.

   provider

Corrections

None so far.

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