# Issue with starting computes in us-east-1

- Provider: [Neon](https://down.guide/neon)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-08-10 15:02 UTC
- us, us-east-1
- id: DWN-83e5b0834f
- Official page: https://status.io/pages/incident/6878fc85709daa75be6c7e3c/6a79e5fb471513477fa48ab8

## Updates from Neon
### 2026-08-10 15:02 UTC: resolved
August 10, 2026 2:53PM UTC 
 Investigating - Starting at approximately 14:30 UTC August 10, 2026, a subset of customers in us-east-1 region may experienced an unavailability and blocked compute suspension. Startup of new computes and scale from zero are not affected.
We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.
 August 10, 2026 3:02PM UTC 
 Resolved - Between 14:30 UTC and 14:57 UTC on August 10, 2026, a subset of customers in us-east-1 region may have experienced an unavailability and blocked compute suspension. Startup of new computes and scale from zero was not affected.
The issue has been fully resolved, and all services are operating normally.
We apologize for any inconvenience.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).