# ES-2331065

- Provider: [Neon](https://down.guide/neon)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-11-02 21:01 UTC
- us, us-east-2
- id: DWN-cc45f8c1cd
- Official page: https://status.io/pages/incident/6878fc85709daa75be6c7e3c/6ae8f3973e42aa05ed5ae48b

## Updates from Neon
### 2026-11-02 21:01 UTC: resolved
November 2, 2026 8:33PM UTC 
 Investigating - Beginning around 17:30 UTC November 02 2026, customers in AWS US-East-2 (Ohio) may encounter slow compute startup times. 
This issue is being actively investigated.
 November 2, 2026 8:48PM UTC 
 Identified - Beginning around 17:30 UTC November 02 2026, customers in AWS US-East-2 (Ohio) may encounter slow compute startup times. 
The cause has been identified and we are seeing recovery.
 November 2, 2026 8:52PM UTC 
 Monitoring - Between 17:30 UTC and 19:44 UTC November 02 2026, customers in AWS US-East-2 (Ohio) may have encountered slow compute startup times. 
The issue has been mitigated, and we are monitoring to confirm full recovery.
 November 2, 2026 9:01PM UTC 
 Resolved - Between 17:30 UTC and 19:44 UTC November 02 2026, customers in AWS US-East-2 (Ohio) may have encountered slow compute startup times. 
This issue is now resolved.

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