- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Netlify Helpdesk
- Down Index
- 29of 100
What to do
Check whether you use Netlify Netlify Helpdesk. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 1m it lasted.
Anything that failed between 2026-05-25 15:31 UTC and 2026-05-25 17:32 UTC may need a replay.Subscribe to Netlify's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=netlify works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Netlify 3
- identified
We are currently investigating an issue affecting outbound email delivery for some Netlify services, including support-related communications. Our team is working with our email provider to restore service as quickly as possible
provider
- monitoring
outbound email delivery has been restored and emails are now processing successfully. Some delays may continue while queued messages are delivered. We are continuing to monitor the recovery closely
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-5f7b5c2162
Is Netlify still down?
No, this incident was resolved 2026-05-25 17:32 UTC. For Netlify's live state, see https://down.guide/netlify.
How long did it last?
2h 1m, from 2026-05-25 15:31 UTC to 2026-05-25 17:32 UTC, by the times Netlify posted.
What was affected?
Netlify named Netlify Helpdesk.
What caused it?
Netlify hasn't published a root cause. If it does, it shows here.
Where does this come from?
Netlify's official status page, https://www.netlifystatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.