# Support Communication Delivery Issues

- Provider: [Netlify](https://down.guide/netlify)
- Level: confirmed
- Impact: Partial outage
- lasted 2h 1m
- started 2026-05-25 15:31 UTC
- Netlify Helpdesk
- id: DWN-5f7b5c2162
- Official page: https://stspg.io/34wqr6lchx5c

## Updates from Netlify
### 2026-05-25 15:31 UTC: identified
We are currently investigating an issue affecting outbound email delivery for some Netlify services, including support-related communications. Our team is working with our email provider to restore service as quickly as possible

### 2026-05-25 15:53 UTC: monitoring
outbound email delivery has been restored and emails are now processing successfully. Some delays may continue while queued messages are delivered. We are continuing to monitor the recovery closely

### 2026-05-25 17:32 UTC: resolved
This incident has been resolved.

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