# Delay in executing synthetics monitors

- Provider: [New Relic](https://down.guide/new-relic)
- Level: confirmed
- Impact: Degraded
- lasted 2h 36m
- started 2026-03-02 07:06 UTC
- eu, us
- id: DWN-5ade407db7
- Official page: https://stspg.io/6zyqg8hl19s8

## Updates from New Relic
### 2026-03-02 07:06 UTC: investigating
Some customers in the US and EU region may experience delay in executing synthetics monitors

### 2026-03-02 07:35 UTC: investigating
We have engaged our Cloud provider to assist with further investigation and are evaluating additional mitigation efforts.

### 2026-03-02 09:42 UTC: resolved
Between 06:56 UTC and 08:44 UTC on March 02nd some customers in the US or EU region may have experienced Delay in executing synthetics monitors .We have investigated and resolved this service interruption and impacted services have returned to normal operations

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