# Distributed Tracing Errors for US and EU Regions

- Provider: [New Relic](https://down.guide/new-relic)
- Level: confirmed
- Impact: Degraded
- lasted 1h 2m
- started 2026-02-05 16:20 UTC
- eu, us
- id: DWN-5e9431f28f
- Official page: https://stspg.io/3qmy5k954skq

## Updates from New Relic
### 2026-02-05 16:20 UTC: investigating
We are currently investigating an issue causing errors with Distributed Tracing

### 2026-02-05 16:40 UTC: monitoring
Our Team has now issued a fix and are monitoring the issue.

### 2026-02-05 17:22 UTC: resolved
Between 15:15 UTC and 16:30 UTC some customers may have experienced an issue with Distributed Tracing.

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