# Widespread Internet Disruptions impacting New Relic Services

- Provider: [New Relic](https://down.guide/new-relic)
- Level: confirmed
- Impact: Operational
- lasted 1h 28m
- started 2025-06-12 19:31 UTC
- eu, us
- id: DWN-6d42c8ff51
- Official page: https://stspg.io/8b0xd61zlrgy

## Updates from New Relic
### 2025-06-12 19:31 UTC: investigating
Starting at 17:53 UTC, some customers in the US and EU regions may experience timeouts, irregularities, and delays in their chart data related to a global outage happening across industry cloud providers.

### 2025-06-12 20:17 UTC: identified
We are continuing to investigate this interruption with our cloud providers. We are seeing recovery of some impacted services and are taking action to mitigate impact where possible.

### 2025-06-12 20:58 UTC: resolved
Between 17:54 UTC and 20:22 UTC, some customers in the US and EU region may have experienced various irregularities for data availability and alert notifications. Impacted services have returned to normal operations, following the recovery of our dependent cloud provider systems.

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