# Synthetics Irregularities - US Region

- Provider: [New Relic](https://down.guide/new-relic)
- Level: confirmed
- Impact: Degraded
- lasted 2h 22m
- started 2025-09-09 12:52 UTC
- Synthetics : US
- us
- id: DWN-872b8836f1
- Official page: https://stspg.io/b49x95t6tnc3

## Updates from New Relic
### 2025-09-09 12:52 UTC: investigating
We are currently investigating a service interruption impacting our Synthetics checks.

### 2025-09-09 13:14 UTC: investigating
Our team continues to investigate the service interruption. Some customers in the US region will see impacted Synthetic checks.

### 2025-09-09 14:15 UTC: identified
The issue has been identified and our team and working to implement a fix.

### 2025-09-09 14:50 UTC: monitoring
The fix has now been implemented and services have returned to normal. The team are continuing to monitor the recovery

### 2025-09-09 15:15 UTC: resolved
Between 10:47 UTC and 14:59 UTC, some customers in the US region may have experienced irregularities for Synthetics such as delays for job processing and results. We have investigated and resolved this interruption and impacted services have returned to normal operations.

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