# Data Irregularities - EU Region

- Provider: [New Relic](https://down.guide/new-relic)
- Level: confirmed
- Impact: Degraded
- lasted 1h 3m
- started 2025-11-19 11:48 UTC
- APM Agent : Europe, Browser Agent : Europe, Event API : Europe +8
- eu
- id: DWN-8d92a1319b
- Official page: https://stspg.io/nbf2jl8n3kts

## Updates from New Relic
### 2025-11-19 11:48 UTC: investigating
We are investigating an issue with data ingest

### 2025-11-19 12:16 UTC: identified
We have engaged our Product Management Team to assist with further investigation and are evaluating additional mitigation efforts.

### 2025-11-19 12:19 UTC: monitoring
Some customers in the EU region have reported recovery of data ingest.

### 2025-11-19 12:34 UTC: monitoring
Some customers in the EU region have reported recovery of data ingest.

### 2025-11-19 12:52 UTC: resolved
Between 11:15 UTC and 12:40 UTC on November 19, some customers in the EU region may have experienced difficulties in data ingest. We have investigated and resolved this service interruption and impacted services have returned to normal operations

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