# NrComputeUsage is 0 for ScannedEvents

- Provider: [New Relic](https://down.guide/new-relic)
- Level: confirmed
- Impact: Degraded
- lasted 5h 10m
- started 2026-03-24 05:22 UTC
- eu, us
- id: DWN-ae66a51336
- Official page: https://stspg.io/z0znny20z9f2

## Updates from New Relic
### 2026-03-24 05:22 UTC: investigating
Some customers in the US and EU regions may experience discrepancies in NRComputeusage and NRConsumption usage values

### 2026-03-24 06:02 UTC: investigating
We are continuing to investigate an issue where some customers in the US and EU regions may experience discrepancies in NRComputeusage and NRConsumption usage values

### 2026-03-24 10:31 UTC: resolved
Between 2026-03-24 05:22:07 UTC and 2026-03-24 08:21:09 UTC on March Tuesday, some customers in the US/EU region may have experienced discrepancies in the NrComputeUsage and NRCompute usage values
We have investigated and resolved a service interruption and impacted services have returned to normal operations.

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