# UI Irregularities

- Provider: [New Relic](https://down.guide/new-relic)
- Level: confirmed
- Impact: Partial outage
- lasted 29m
- started 2024-12-18 09:18 UTC
- us
- id: DWN-c7a7c13b6c
- Official page: https://stspg.io/20klpy0yn5ww

## Updates from New Relic
### 2024-12-18 09:18 UTC: investigating
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

### 2024-12-18 09:24 UTC: investigating
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

### 2024-12-18 09:34 UTC: investigating
Some customers in the US region may be experiencing the UI returning errors or not loading as expected. Data ingest and alert notifications are not impacted at this time.
If you would like to create a support case linked to this issue please send an email to servicestatus@newrelic.com and a support case will be created for you.

### 2024-12-18 09:47 UTC: resolved
Between 9:11 UTC and 9:42 UTC on December 18th, some customers in the US regions may have experienced issues accessing the UI.
We have investigated and resolved this service interruption and impacted services have returned to normal operations.

From the builder: does your app depend on New Relic? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=new-relic) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention New Relic.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-c7a7c13b6c), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.