# Metrics Delay for Some GCP and AWS EU Accounts

- Provider: [New Relic](https://down.guide/new-relic)
- Level: confirmed
- Impact: Degraded
- lasted 1h 26m
- started 2025-09-02 11:49 UTC
- Metric API : Europe
- eu
- id: DWN-c9a9e3b62a
- Official page: https://stspg.io/v1hkp7ltmgph

## Updates from New Relic
### 2025-09-02 11:49 UTC: investigating
We are investigating an issue with delay in data related to Metrics and Tags

### 2025-09-02 11:49 UTC: investigating
We are investigating an issue with delay in data related to Metrics and Tags

### 2025-09-02 12:15 UTC: investigating
We are investigating an issue with delay in data related to Metrics and Tags

### 2025-09-02 12:26 UTC: investigating
Some customers in the EU region may experience delay in viewing Metrics and Tag Data.

### 2025-09-02 13:06 UTC: monitoring
Some customers in the EU region have reported recovery in data related to Metrics and Tags.

### 2025-09-02 13:15 UTC: resolved
Between 10:27 UTC and 13:12 UTC on August 2nd, some customers in the EU region may have experienced delayed in data related to Metrics and Tags. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

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