# Degraded Query Functionality in the US Region

- Provider: [New Relic](https://down.guide/new-relic)
- Level: confirmed
- Impact: Operational
- lasted 1h 5m
- started 2025-03-08 21:09 UTC
- APM : US, APM Agent : US, Alerts : US +32
- us
- id: DWN-d4b2ac311e
- Official page: https://stspg.io/c0phv2jc180s

## Updates from New Relic
### 2025-03-08 21:09 UTC: investigating
We are investigating a service interruption impacting data from query responses which may be affecting some customers in the US region. No data drops have been observed at this time and no further actions are required by customers as we work to resolve this.

### 2025-03-08 21:20 UTC: investigating
We have determined the service interruption has not impacted ingest or alerts but has to do with serving live queries. We are continuing to investigate and thank you for your patience while we work through this issue.

### 2025-03-08 21:46 UTC: investigating
We are continuing to investigate this issue.

### 2025-03-08 22:05 UTC: monitoring
The incident is now in recovery with data ingest and alerting unaffected.

### 2025-03-08 22:15 UTC: resolved
We resolved this service interruption and impacted services have returned to normal operation. 
Between 08:27 UTC and 09:37 UTC on March 8th, some customers in the US region may have experienced missing data from live edge NRDB queries. Data ingest and alerts were not affected.

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