# APM Dashboards lag in US region, no impact to alerts

- Provider: [New Relic](https://down.guide/new-relic)
- Level: confirmed
- Impact: Degraded
- lasted 1h 37m
- started 2025-05-24 06:09 UTC
- APM Agent : US
- us
- id: DWN-ff9248b15e
- Official page: https://stspg.io/pq07xvxn74mt

## Updates from New Relic
### 2025-05-24 06:09 UTC: identified
Some customers in the US region may be experiencing delayed APM data in dashboards.

### 2025-05-24 07:11 UTC: investigating
Starting 04:35 May 24 UTC some customers in the US region may experience delayed APM data in dashboards. We have reduced the latency at this point and are investigating further.

### 2025-05-24 07:45 UTC: resolved
Between 04:35 May 24 UTC and 07:34 May 24 UTC some customers in the US region may have experienced delayed APM data in dashboards. We have resolved this interruption and impacted services have returned to normal operations.

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