# Error with certificates in ngrok

- Provider: [ngrok](https://down.guide/ngrok)
- Level: confirmed
- Impact: Major outage
- lasted 1h 38m
- started 2025-07-22 17:03 UTC
- Dashboard (https://dashboard.ngrok.com), API (https://api.ngrok.com)
- id: DWN-1c44a59fed
- Official page: https://stspg.io/v2tq3lcbdvd6

## Updates from ngrok
### 2025-07-22 17:03 UTC: investigating
We are currently investigating this issue.

### 2025-07-22 17:16 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-07-22 17:22 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-07-22 18:24 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-07-22 18:40 UTC: resolved
This incident has been resolved.

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