# Errors on our billing and usage pages

- Provider: [ngrok](https://down.guide/ngrok)
- Level: confirmed
- Impact: Partial outage
- lasted 40m
- started 2025-08-27 15:44 UTC
- Dashboard (https://dashboard.ngrok.com)
- id: DWN-22616769f8
- Official page: https://stspg.io/vlgfg2r329tn

## Updates from ngrok
### 2025-08-27 15:44 UTC: identified
We have identified an issue with a third party vendor we use and are working on a fix.

### 2025-08-27 16:15 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-08-27 16:24 UTC: resolved
This incident has been resolved.

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