# Customers receiving 3200 errors and inaccessible endpoints

- Provider: [ngrok](https://down.guide/ngrok)
- Level: confirmed
- Impact: Degraded
- lasted 18m
- started 2025-01-30 02:12 UTC
- Region - AP, Region - AU, Region - EU +5
- eu, us
- id: DWN-384b8eb9f2
- Official page: https://stspg.io/6hlxry5bplgf

## Updates from ngrok
### 2025-01-30 02:12 UTC: investigating
We are currently investigating this issue.

### 2025-01-30 02:13 UTC: investigating
We are continuing to investigate this issue.

### 2025-01-30 02:17 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-01-30 02:17 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-01-30 02:31 UTC: resolved
This incident has been resolved.

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