# IPv6 Network Connection Issues

- Provider: [ngrok](https://down.guide/ngrok)
- Level: confirmed
- Impact: Degraded
- lasted 2h 46m
- started 2024-07-26 16:37 UTC
- Region - AP, Region - AP, Region - AU +13
- eu, us
- id: DWN-45a391dfce
- Official page: https://stspg.io/cj5bz2298sn1

## Updates from ngrok
### 2024-07-26 16:37 UTC: investigating
We are currently investigating intermittent issues with agents and endpoints connecting to some of our IPv6 addresses.

### 2024-07-26 16:46 UTC: identified
The underlying issue has been identified, and we are working on fix.

### 2024-07-26 18:35 UTC: monitoring
We have pushed out a fix and are monitoring

### 2024-07-26 19:23 UTC: resolved
The incident has been resolved and connections are working as expected.

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