# Connection issues with endpoints

- Provider: [ngrok](https://down.guide/ngrok)
- Level: confirmed
- Impact: Partial outage
- lasted 4h 3m
- started 2025-10-04 00:35 UTC
- Region - EU, Region - US
- eu, us
- id: DWN-760459f1c1
- Official page: https://stspg.io/1hlbzpxf3pzx

## Updates from ngrok
### 2025-10-04 00:35 UTC: investigating
We are currently investigating this issue.

### 2025-10-04 01:27 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-10-04 04:38 UTC: resolved
This incident has been resolved.

From the builder: does your app depend on ngrok? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=ngrok) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention ngrok.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-760459f1c1), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.