# SSO session validation errors on dashboard.ngrok.com

- Provider: [ngrok](https://down.guide/ngrok)
- Level: confirmed
- Impact: Degraded
- lasted 5h 27m
- started 2026-09-17 15:10 UTC
- Dashboard (https://dashboard.ngrok.com)
- id: DWN-bcf1f33f1f
- Official page: https://stspg.io/0w3vhphs2k4v

## Updates from ngrok
### 2026-09-17 15:10 UTC: investigating
Users logging into dashboard.ngrok.com via SSO are encountering errors related to session validation.

### 2026-09-17 15:36 UTC: monitoring
We've identified an individual host that was experiencing networking issues and removed it from our infrastructure.

### 2026-09-17 20:37 UTC: resolved
This incident has been resolved.

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