# ngrok incident history

- **ngrok**: [SSO session validation errors on dashboard.ngrok.com](https://down.guide/ngrok/DWN-bcf1f33f1f) (Degraded; lasted 5h 27m; started 2026-09-17 15:10 UTC; Dashboard (https://dashboard.ngrok.com))
- **ngrok**: [Error when signing in via SSO](https://down.guide/ngrok/DWN-adaaca76c8) (Partial outage; lasted 1h 43m; started 2026-09-08 20:05 UTC; Dashboard (https://dashboard.ngrok.com))
- **ngrok**: [Endpoints using traffic policies are erroneously hitting limits](https://down.guide/ngrok/DWN-5226219f44) (Partial outage; lasted 1h 25m; started 2026-09-08 19:01 UTC; Dashboard (https://dashboard.ngrok.com))
- **ngrok**: [New accounts or newly created authtokens are not able to connect](https://down.guide/ngrok/DWN-cae37b6047) (Degraded; lasted 36m; started 2026-09-03 23:34 UTC)
- **ngrok**: [User invites disruption](https://down.guide/ngrok/DWN-ac01b825dd) (Degraded; lasted 0m; started 2026-09-01 18:20 UTC; apac)
- **ngrok**: [Delays issuing certificates](https://down.guide/ngrok/DWN-a692b4bb21) (Degraded; lasted 8h 48m; started 2026-06-18 20:16 UTC; Certificates)
- **ngrok**: [SSO Login to the ngrok Dashboard is currently redirecting back to the login page](https://down.guide/ngrok/DWN-2529d56f71) (Degraded; lasted 24m; started 2026-05-15 00:49 UTC; Dashboard (https://dashboard.ngrok.com))
- **ngrok**: [Delay in generating and renewing certificates for custom domains](https://down.guide/ngrok/DWN-dddd532c19) (Degraded; lasted 2h 9m; started 2026-05-08 20:12 UTC; Certificates)
- **ngrok**: [Users who install ngrok via the Microsoft Store encounter a fatal panic immediately on starting an endpoint.](https://down.guide/ngrok/DWN-3ceb91b786) (Partial outage; lasted 1h 59m; started 2026-04-28 14:29 UTC; ngrok Agent and Libraries)
- **ngrok**: [Download of the ngrok binary are returning 500 errors](https://down.guide/ngrok/DWN-3e753aa148) (Partial outage; lasted 1d 14h; started 2026-03-31 03:12 UTC; ngrok.com)
- **ngrok**: [Mac OS Agent Download is currently broken](https://down.guide/ngrok/DWN-1cb4801e70) (Degraded; lasted 14m; started 2026-03-06 17:11 UTC; ngrok.com)
- **ngrok**: [Slowness in Traffic Inspector Data Viewing](https://down.guide/ngrok/DWN-5d8e52c3f8) (Degraded; lasted 2h 3m; started 2026-01-12 17:01 UTC; Dashboard (https://dashboard.ngrok.com))
- **ngrok**: [Intermittent issue downloading the ngrok agent](https://down.guide/ngrok/DWN-bf550c16ae) (Degraded; lasted 2h 29m; started 2025-11-26 18:28 UTC; ngrok Agent and Libraries)
- **ngrok**: [Connection issues with endpoints](https://down.guide/ngrok/DWN-760459f1c1) (Partial outage; lasted 4h 3m; started 2025-10-04 00:35 UTC; Region - EU, Region - US; eu, us)

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