# Unable to install connections created by other workspace members

- Provider: [Notion](https://down.guide/notion)
- Level: confirmed
- Impact: Partial outage
- lasted 19h 57m
- started 2026-10-20 18:46 UTC
- id: DWN-89fde3ba41
- Official page: https://www.notion-status.com/incidents/01M5DA6BAN51BD0SQJ54126TA6

## Root cause
> We have identified the cause of the issue preventing users from installing connections created by other members of their workspace and are working on a fix.

[Postmortem](https://www.notion-status.com/incidents/01M5DA6BAN51BD0SQJ54126TA6)

## Updates from Notion
### 2026-10-20 18:46 UTC: investigating
Users are unable to install workspace-scoped connections created by other members of their workspace because these connections are not appearing in Browse in connection settings. Connection creators can still install their own connections. We are investigating and working on a fix.

### 2026-10-21 01:15 UTC: identified
We have identified the cause of the issue preventing users from installing connections created by other members of their workspace and are working on a fix. 
Connection creators can still install their own connections.

### 2026-10-21 14:43 UTC: resolved
The issue has been resolved. Thank you for your patience while we worked on a fix.

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