- Level
- confirmed
- Worst impact
- Partial outage
- Down Index
- 29of 100
What to do
Check whether your product depends on Novu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 13m it lasted.
Anything that failed between 2026-01-31 09:45 UTC and 2026-01-31 11:58 UTC may need a replay.Subscribe to Novu's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=novu works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Novu 3
- update
We have observed elevated error rates and response times on our API endpoints. A downstream provider outage was flagged on our systems. We have bypassed any connections to the down stream provider and implemented routing to a fallback mechanism. Team is monitoring the situation to restore full capabilities.
provider
- update
API response times are normal, we are working with the 3rd party vendor to restore full capabilities. Currently it affects the "Usage" analytical page.
provider
- resolved
Services are fully restored
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-0d7f1b6634
Is Novu still down?
No, this incident was resolved 2026-01-31 11:58 UTC. For Novu's live state, see https://down.guide/novu.
How long did it last?
2h 13m, from 2026-01-31 09:45 UTC to 2026-01-31 11:58 UTC, by the times Novu posted.
What caused it?
Novu hasn't published a root cause. If it does, it shows here.
Where does this come from?
Novu's official status page, https://novustatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.