# Dashboard Service Disruption Due to Upstream Infrastructure Issues

- Provider: [Novu](https://down.guide/novu)
- Level: confirmed
- Impact: Partial outage
- lasted 2h 43m
- started 2026-05-10 06:47 UTC
- id: DWN-292ed4d6f5
- Official page: https://novustatus.com/incident/892207

## Updates from Novu
### 2026-05-10 06:47 UTC: update
We are currently experiencing an issue affecting dashboard services due to an upstream infrastructure provider disruption. Our team is actively monitoring the situation and working to restore full functionality as quickly as possible.
API and workflow processing remain operational.
We’ll continue to share updates as more information becomes available.

### 2026-05-10 09:30 UTC: resolved
The issue affecting dashboard services has been resolved. We have confirmed recovery across impacted systems and are continuing to monitor platform stability.
Thank you for your patience.

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