- Level
- confirmed
- Worst impact
- Degraded
- Regions
- us
What to do
Check whether you use Novu in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 15m it lasted.
Anything that failed between 2025-10-13 19:50 UTC and 2025-10-13 20:05 UTC may need a replay.Subscribe to Novu's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=novu works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Novu 3
- update
We are monitoring increased latency on US API services, a system scale operation has been initialised and we are monitoring the response times.
provider
- update
Response times are back at normal rates, and we still observing the service performance.
provider
- resolved
Services are back to normal response times.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-4078b72b45
Is Novu still down?
No, this incident was resolved 2025-10-13 20:05 UTC. For Novu's live state, see https://down.guide/novu.
How long did it last?
15m, from 2025-10-13 19:50 UTC to 2025-10-13 20:05 UTC, by the times Novu posted.
What was affected?
Novu named in us.
What caused it?
Novu hasn't published a root cause. If it does, it shows here.
Where does this come from?
Novu's official status page, https://novustatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.