# Issues publishing and installing packages

- Provider: [npm](https://down.guide/npm)
- Level: confirmed
- Impact: Degraded
- lasted 12h 5m
- started 2025-04-11 02:46 UTC
- Package installation, Package publishing
- id: DWN-0c4ba1367b
- Official page: https://stspg.io/wk3g29hzj4g2

## Updates from npm
### 2025-04-11 02:46 UTC: investigating
We are investigating issues with access tokens, in the meantime user can recreate new tokens to unblock themselves.

### 2025-04-11 05:37 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-04-11 08:32 UTC: identified
We are continuing to work on a fix to restore older access tokens.

### 2025-04-11 12:52 UTC: monitoring
We are monitoring results

### 2025-04-11 14:51 UTC: resolved
This incident was caused due to an internal bug during regular database maintenance, its resolved now.

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