# Intermittent issue with viewing and installing packages

- Provider: [npm](https://down.guide/npm)
- Level: confirmed
- Impact: Degraded
- lasted 3h 1m
- started 2025-04-01 16:40 UTC
- www.npmjs.com website, Package installation
- id: DWN-f677873ad2
- Official page: https://stspg.io/lxzsjgplvs8j

## Updates from npm
### 2025-04-01 16:40 UTC: investigating
We are currently investigating reports of intermittent failures when viewing and installing packages scoped to certain keywords.

### 2025-04-01 17:11 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-04-01 17:37 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-04-01 19:40 UTC: resolved
This incident has been resolved.

From the builder: does your app depend on npm? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=npm) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention npm.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-f677873ad2), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.