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Issues with login and viewing packages

Degraded Lasted 2h 15m · started · npm's page

Level
confirmed
Worst impact
Degraded
Components
www.npmjs.com website
Down Index
22of 100

What to do

  • Check whether you use npm www.npmjs.com website. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 15m it lasted.

    Anything that failed between 2026-10-14 09:29 UTC and 2026-10-14 11:44 UTC may need a replay.
  • Subscribe to npm's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=npm works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from npm 5

  1. investigating

    We observed increased errors and latency in login and viewing packages. We are investigating the issue.

    provider

  2. investigating

    We are continuing to investigate the issue. We also observe increased errors in accessing package settings.

    provider

  3. identified

    The issue has been identified and a fix is being implemented.

    provider

  4. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  5. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-f9e7d34d8b

Is npm still down?

No, this incident was resolved 2026-10-14 11:44 UTC. For npm's live state, see https://down.guide/npm.

How long did it last?

2h 15m, from 2026-10-14 09:29 UTC to 2026-10-14 11:44 UTC, by the times npm posted.

What was affected?

npm named www.npmjs.com website.

What caused it?

npm hasn't published a root cause. If it does, it shows here.

Where does this come from?

npm's official status page, https://status.npmjs.org, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.